Search TipsNew & Notable in The PORT
Inform 004 vol.2, (February 2026)
New Content
Policy FYIs
Policy FYI-477 SUBJECT: IRS Processing of 2025 Federal Income Tax Returns
Policy FYI-478 SUBJECT: ARU Roadshow
Standard Work
ACH Returns Report
Case Closed SCLS
Case in Administrative Review - SADR
Early Intervention Post Order
EPA Forms and Setting up EPC or Direct Deposit
No Active Debt - SDBT
No Debts on Case - SDNO
Recovery Non-Sufficient Funds (NSF) Debt Obligation Deactivation-System Recoupment
Responding Case Needs Intergovernmental Record - SINC
SFAS - Suspense FIDM Asset Seizure
Simple PIE (Posted in Error)- Case Status Change Process
SLCK - System Large Check Held
SLEC & SLEA - Suspense Legal Current and Arrears & Suspense Legal Arrears
SNCA- Court Instructions
SNCD Support Recipient Deceased
SNCU Only Release Current from Suspense
SNDC Debts Need to be Corrected
SNER System Error
SNFO “Don’t Release Foreign Current (Curr) Payments (Pmts) Until Verified” emails
SNHA Potential Hayden Case
SNPE Suspected Posted in Error (PIE)
Special Court Handling - SNAA
Statutory Receipt Date (SRD) Change
STBR Support Payor Bankrupt Tax Intercept
Suicidal & Threatening Client Calls
SUOP - UI Intercept Greater Than Allowed AND SUEB - Manual Allocation May Be Required hold review
Support Payor Bankrupt SBKR
SUSPENSE Codes Initial Steps STOP, STOB, SALL, STCL & STNO - Final
Suspense Legal Debt - SLED
Verification of Employment
Voicemail & Email Set Up
Tech Tips
Use Quotation Marks
If you’re searching for something in The PORT but getting bogged down with irrelevant results, consider wrapping your query in quotes. The PORT will only show results that exactly match whatever you have written in quotes. This makes it much easier to find what you’re looking for and eliminates extraneous search results.
Featured Topic
Use of Abbreviations & Acronyms
The PORT Glossary and Approved Abbreviations & Acronyms have been combined into a single list which is found in the Getting Started menu. Definitions of child support terms (if applicable) are listed in drop-down format and can be viewed by clicking the item. Approved abbreviations and/or acronyms are listed in parenthesis after applicable items. When constructing document (e.g. emails, standard works, activity code comments, etc.) the complete words along with the acronym the first time the acronym will be used in the document. The format should be as follows: Support Payor (SP)
In the Spotlight
As policy begins to receive an increase in Standard Work review requests, please ensure that all relevant and supporting documentation is included with your submission. Make sure to add all linked, and mentioned documents in the initial email with a Policy Review Request Form. This will help facilitate a complete and timely review.